Open to senior leadership opportunities

Cory
Goodwin

Infrastructure & Operations Leader  ·  Massachusetts, USA

I build enterprise infrastructure that scales, eliminate security gaps before they become headlines, and lead teams that actually deliver; all in environments where uptime isn't optional.

Cory Goodwin
15+ Years in IT
15+ Years Experience
23 Sites Managed
1,300+ Vulnerabilities Eliminated
60% Cost Reduction Achieved

Engineering discipline.
Executive perspective.

I'm a hands-on IT Infrastructure Manager with over 15 years designing, securing, and operating enterprise infrastructure at scale; spanning healthcare, legal, financial services, and veterinary networks.

My career sits at the intersection of deep technical execution and strategic leadership. I don't just build systems: I build teams, processes, and roadmaps that keep organizations resilient, compliant, and growing.

From reducing 1,500+ known vulnerabilities to under 200 in 40 days, to architecting VDI platforms that cut hardware costs by 60%, I consistently deliver measurable outcomes in environments where failure is not an option.

  • Cybersecurity & Compliance HIPAA-compliant infrastructure design, vulnerability management, endpoint protection, policy authoring, and disaster recovery planning.
  • Virtualization & Cloud Architecture VMware, Nutanix, Hyper-V, Citrix Cloud VDI — designing hybrid environments that are resilient, scalable, and cost-efficient.
  • Team Leadership & Development Hiring, cross-training, performance reviews, and building IT support cultures that are proactive rather than reactive.
  • Strategic IT Planning & Budgeting IT roadmaps, vendor negotiations, procurement, MSP coordination; aligning technology investment with business outcomes.

Numbers that speak
for themselves.

87%
Vulnerability Reduction
Reduced open vulnerabilities from 1,500+ to under 200 in just 40 days through enforced patching and prioritized remediation.
Charles River Community Health
60%
Laptop Cost Reduction
Deployed Nutanix node and Citrix Cloud VDI, dramatically cutting hardware procurement costs while improving flexibility and performance.
VDI Strategy
50%
IT Efficiency Gain
Implemented new ticketing and endpoint management platform that cut resolution time in half and reduced software spend by 40%.
Operational Excellence
80%
Phishing Incidents Reduced
Implemented DKIM, DMARC, DynamicSPF, and advanced email security policies at Nutter McClennen; near-eliminating phishing at scale.
Email Security
95%
Outage Downtime Reduced
Upgraded UPS systems across 23 sites, achieving enterprise-grade power redundancy and near-eliminating outage-related downtime across the whole network.
Ethos Veterinary Health
100%
Backup Success Rate
Modernized backup infrastructure using Hycu, TrueNAS, and Wasabi; achieving 100% successful backups with validated recovery testing.
Disaster Recovery

15+ years of
high-impact delivery.

Charles River Community Health
Brighton, MA · Hybrid
Jul 2023 – Present
Systems Administrator / Support Manager
Healthcare · HIPAA Environment

Strategic IT leader overseeing infrastructure, security, and end-user support for a multi-site healthcare organization. Responsible for aligning technology with clinical and business needs while maintaining HIPAA compliance and high availability.

  • Reduced vulnerabilities from 1,500+ to <200 in 40 days through enforced endpoint patching and prioritized remediation.
  • Authored 63 updated security, infrastructure, and operational policies; developed the organization's first Disaster Recovery plan.
  • Modernized backup and recovery using Hycu, TrueNAS, and Wasabi — achieved 100% successful backups and validated recoveries.
  • Deployed Nutanix node + Citrix Cloud VDI, reducing laptop procurement costs by 60%.
  • Rebuilt and cross-trained IT support team, increasing productivity by 60% and establishing performance development processes.
  • New ticketing/endpoint management platform boosted IT efficiency by 50%, cutting software spend by 40%.
Nutter McClennen & Fish
Boston, MA · Remote
Mar 2022 – Jul 2023
Systems Administrator
Legal · Multi-Office

Maintained secure, highly available IT systems and delivered infrastructure projects across multiple offices, focusing on system administration, monitoring, and user experience.

  • Reduced spam and phishing incidents by 80%+ via DKIM, DMARC, DynamicSPF, and advanced email security policies.
  • Led Wi-Fi modernization across four offices — improved wireless coverage by ~75% for 300+ staff members.
  • Managed vCenter/vxRail environments for high availability; monthly patching, SolarWinds monitoring.
Ethos Veterinary Health
Woburn, MA · Remote
Mar 2021 – Mar 2022
Senior Systems Administrator
Multi-Site Enterprise · 23 Locations

Managed enterprise IT infrastructure and projects across 23 locations, driving reliability, compliance, and scalability while coordinating with MSPs and internal teams.

  • Upgraded UPS systems at 23 sites — increased power redundancy, reducing outage-related downtime by 95%.
  • Replaced legacy backups with Veeam + Buffalo NAS — achieved 100% daily backup success and full DR readiness.
  • Implemented NetBox for infrastructure documentation — reduced technician resolution times by 40%.
  • Deployed ClearPass Radius servers across East/Central/West regions to standardize Wi-Fi authentication.
Financial Recovery Technologies
Medford, MA · On-Site
Dec 2018 – Oct 2020
Senior Systems Administrator
Financial Services · SOC/NIST Compliance

Supported 130+ users and 125+ virtual servers, delivering secure, automated infrastructure and leading major initiatives including office relocation and security compliance.

  • Overhauled Active Directory and Group Policy to meet SOC and NIST standards; deployed Office 365 ATP, DKIM, DMARC, SPF — reducing phishing by 70%+.
  • Led migrations to RingCentral (VoIP), Microsoft Teams, Cortex XDR, improving system performance and user experience.
  • Automated inventory, patching, and BitLocker encryption key management — cutting manual effort by 50%.
  • Led full IT office relocation for 100+ staff, coordinating with construction and AV teams with minimal downtime.
Zoom Information
Waltham, MA · On-Site
Jul 2017 – Dec 2018
Systems Administrator
SaaS · 470+ Users · Hybrid Workforce

Supported 470+ users across a hybrid workforce; drove security hardening, cloud migrations, and infrastructure modernization to improve performance and scalability.

  • Deployed SentinelOne, Rapid7, Duo Security, BitLocker AD integration — reduced security incident response time by 60%.
  • Migrated on-prem Exchange to Microsoft 365; prepared Active Directory for Google Cloud adoption, cutting datacenter overhead by 80%.
  • Consolidated physical servers using VMware ESXi — improved service delivery by 40%.
  • Designed and deployed IT infrastructure for two satellite offices with zero downtime during onboarding.
Schreiber/Cohen
Salem, NH · On-Site
Aug 2011 – Jul 2017
Junior Systems Administrator
Legal/Professional Services

Delivered end-user support and managed core IT functions, including asset tracking, disaster recovery planning, and system security. Foundation role establishing deep technical and operational expertise.

  • Reduced unauthorized changes by 90% through Group Policy Objects enforcing stricter access controls.
  • Automated document scanning workflows — reduced manual workload by 70% and saved 30+ staff hours per week.
  • Maintained 100% audit readiness, supporting IT audits and regulatory compliance for data security and retention.

Built across
every layer of the stack.

Infrastructure & Virtualization
VMware vCenter/vxRail Nutanix Hyper-V Citrix Cloud VDI VMware ESXi TrueNAS Synology NetBox Active Directory Group Policy
Cybersecurity
SentinelOne Cortex XDR Heimdal Rapid7 Mimecast DKIM / DMARC / SPF Duo Security BitLocker Palo Alto Office 365 ATP
Cloud & Backup
Microsoft 365 Azure AD Google Cloud Wasabi Veeam Hycu RingCentral Microsoft Teams Jamf
Monitoring & Tools
SolarWinds Zabbix Nagios ManageEngine Lansweeper Snipe-IT Patch Manager Plus WDS / WSUS
Networking
Cisco Meraki ClearPass Radius Palo Alto Firewalls VLANs Structured Cabling Patch Panels Wi-Fi Architecture VoIP

Projects treated
like case studies.

💻
Citrix Cloud VDI Deployment

Designed and deployed a full Nutanix + Citrix Cloud VDI architecture at a healthcare organization, replacing traditional laptop provisioning with a centralized, managed virtual desktop environment.

  • 60% reduction in laptop procurement costs
  • Improved security posture with endpoint control
  • Faster onboarding for clinical staff
  • Scalable platform for future growth
🛡️
Security Hardening & DR Program

Built a comprehensive security posture from the ground up at Charles River Community Health — reducing vulnerabilities by 87%, authoring 63 policies, and delivering the organization's first Disaster Recovery plan.

  • 1,500+ vulnerabilities → under 200 in 40 days
  • 63 security & operational policies authored
  • First formal DR plan in org history
  • Full HIPAA compliance alignment
☁️
Backup Infrastructure Modernization

Replaced legacy backup systems with a modern, tiered architecture using Hycu, TrueNAS, and Wasabi — delivering onsite, offsite, and cloud-protected backup with full recovery validation.

  • 100% backup success rate achieved
  • Validated recovery testing completed
  • Multi-tier onsite + offsite + cloud coverage
  • Veeam + Buffalo NAS at 23-site scale
📡
Enterprise Wi-Fi Modernization

Led end-to-end Wi-Fi infrastructure upgrades across multiple locations — including structured cabling, patch panels, and Meraki/ClearPass deployments — supporting hundreds of users across distributed offices.

  • ~75% wireless coverage improvement
  • Standardized auth via ClearPass Radius
  • Full cabling and patch panel upgrades
  • Centralized policy enforcement
🏢
Office Relocation & IT Build-Out

Led IT planning and full implementation for a major office relocation at Financial Recovery Technologies — coordinating with construction and AV teams to deploy new infrastructure for 100+ staff with minimal disruption.

  • Zero major downtime incidents
  • Full network, voice, and endpoint deployment
  • On budget and on schedule
  • Coordinated across vendors and contractors
Power Redundancy at Scale

Coordinated and executed UPS system upgrades across all 23 Ethos Veterinary Health locations — 9 hands-on and 14 remotely managed — achieving enterprise-grade power resilience across a geographically distributed network.

  • 95% reduction in outage-related downtime
  • 23 sites upgraded simultaneously
  • Remote coordination for 14 remote sites
  • Standardized power protection org-wide

Earned today.
Building for tomorrow.

✦ Current Certifications
🏆
UEMS Product Training Certificate
ManageEngine · Endpoint Central · May 2025
Earned
🌊
Member, Chebacco Lake Watershed Association
Community Leadership · Feb 2025
Active
💼
15+ Years Hands-On Enterprise Experience
Healthcare · Legal · Financial · Veterinary
Active
◎ Certification Roadmap
🔐
CISSP
Certified Information Systems Security Professional
Planned
☁️
Microsoft Azure Administrator (AZ-104)
Microsoft Certified
Planned
📋
ITIL 4 Foundation
IT Service Management Framework
Planned
📊
PMP
Project Management Professional
Planned

Let's build something
that lasts.

Open to Director of IT, Head of Infrastructure, and VP of Technology opportunities. Based in Massachusetts — available for hybrid or remote roles.